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What is Courier Software?
Courier software is software that allows you to manage your couriers' delivery processes digitally. With this system, you can track couriers' live locations on a map, automatically assign orders to the most suitable couriers, and track delivery processes from a single panel.
The courier software includes the following features:
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Courier Tracking System
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Route Optimization
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Mobile Application Support
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Performance and Reporting
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Integration and Scalability
How Does Courier Software Work?
Courier software enables restaurants and courier companies to manage their operations more efficiently and quickly. Sentigo courier software allows for effortless operation of all processes, including business registration, adding couriers to the system, order routing, viewing customer addresses, one-click customer calls, and receiving audible notifications when an order arrives. The courier software integrates with cargo software to ensure fast and accurate order management.
When an order is assigned via the courier software, an automatic audible notification is sent to the courier's phone. After viewing the order, the courier can click on the customer address to get directions via Google Maps. This results in faster deliveries. Both the customer and the ordering business can be contacted with a single click. When a package is delivered, this information is automatically reflected in all panels. Couriers can also report situations such as breaks or accidents to the system with a single click.
The admin panel displays couriers' live locations on a map, reports delivery times, and easily tracks break/accident notifications. When the automatic assignment feature is activated, orders are routed to the most suitable courier. This option is also available for businesses that prefer manual assignment.
Using a professional courier tracking system speeds up delivery processes, streamlines workflows, and increases customer satisfaction.
What Are the Features of Courier Software?
Real-Time Courier Tracking
Real-time courier tracking allows you to monitor couriers’ live locations on a map. Management and operations teams can instantly view the status of each delivery, optimizing routes and task assignments accordingly.
Smart Route Optimization
With our route optimization technology, your couriers complete deliveries using the shortest and fastest routes — saving both time and fuel costs.
Powerful Mobile Application
Sentigo’s courier delivery software comes with a powerful mobile app designed to support your field staff. Through this app, couriers can instantly access delivery details, while you can easily manage delivery statuses, customer communications, and order processes from a single screen.
API Integrations
Sentigo also offers full compatibility with e-commerce sites, ERP systems, and other logistics software through API integrations. This eliminates manual workloads, reduces error rates, and accelerates your delivery operations.
Real-time reporting
Our real-time reporting and analytics tools allow you to continuously measure your delivery performance, improve customer satisfaction, and grow your business faster.
Successful Delivery
Active Courier
Satisfied Customer
Digitalize your courier operations and increase customer satisfaction with Sentigo.